AssetResolve

1. Introduction

AssetResolve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

When you submit a case review request, we collect:

Personal information (name, email, phone number, country)
Details about the scam incident
Financial information related to your case
Communication records with scammers

2.2 Automatically Collected Information

We automatically collect:

IP address and geolocation data
Browser type and version
Device information
Pages visited and time spent on our site
Referral sources and UTM parameters

3. How We Use Your Information

We use your information to:

Provide scam recovery services
Communicate with you about your case
Improve our website and services
Comply with legal obligations
Prevent fraud and enhance security
Send marketing communications (with your consent)

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Data Sharing

We may share your information with:

Law enforcement agencies when legally required
Financial institutions involved in recovery efforts
Service providers who assist in our operations
Legal counsel and professional advisors

We never sell your personal information to third parties.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings or our cookie consent banner.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Object to data processing
Data portability

8. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may be deleted after a reasonable period.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: privacy@scamrecovery.com