Terms of Service

1. Agreement to Terms

By accessing or using AssetResolve's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

AssetResolve provides scam recovery assistance services, including:

• Free case reviews and assessments
• Consultation on recovery options
• Coordination with financial institutions and authorities
• Recovery process management

3. No Guarantees

IMPORTANT: We do not guarantee recovery outcomes.

While we have extensive experience and a strong success rate, each case is unique. Recovery success depends on various factors including the nature of the scam, timing, available evidence, and cooperation of financial institutions and authorities. We cannot and do not guarantee that any funds will be recovered.

4. User Responsibilities

You agree to:

• Provide accurate and complete information
• Cooperate with our team and follow provided guidance
• Respond promptly to requests for information
• Not use our services for illegal purposes
• Maintain confidentiality of sensitive case information

5. Fees and Payment

Initial case reviews are provided free of charge. If we proceed with your case, fees will be discussed and agreed upon before services begin. Our fee structure is typically contingency-based, meaning you only pay if we successfully recover funds. All fees and payment terms will be clearly outlined in a separate service agreement.

6. Security Practices

We will NEVER ask for:

• Passwords to your accounts
• Cryptocurrency seed phrases or private keys
• Direct access to your financial accounts
• Upfront payments before case review

If anyone claiming to represent AssetResolve requests this information, report it immediately to our security team.

7. Confidentiality

We handle all case information confidentially and in accordance with our Privacy Policy. Information may be shared only when necessary for recovery efforts, with your consent, or as required by law.

8. Limitation of Liability

To the fullest extent permitted by law, AssetResolve shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or inability to recover funds. Our total liability shall not exceed the fees paid for our services.

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or that results will be obtained.

10. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of AssetResolve and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

11. Termination

We reserve the right to terminate or suspend access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AssetResolve operates, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms, contact us at: legal@assetresolve.com